How to contact us for Sales, Support, Billing and Customer Service

As we work towards upgrading our services and support options NET1Plus has temporarily changed the way we provide Customer Service, Technical Support and Sales Support. As of August 20, 2010 and continuing through September 30th 2010, NET1Plus support will be provding support exclusively through our Help Desk System and our On Line Support System. We encourage customers to click on the Contact US or Live Support icon that appears above. You can also call us at the number listed below, however, we are operating with a small staff and you will likely have to leave a message during our high call volume times. Please know that we do return calls as quickly as possible and usually the same day, however, there are cases where we are not able to return calls until the next business day .

Online Account Management

If you would like to check on the status of your account, pay a bill, or add services to your account you can login to the Account Center.

Hours of Operation Online Help Desk: Available 24x7 - Response within 24 hours Telephone: Available 24x7 - Response within 24 Hours, Excluding Holidays and Weekends Telephone Number 978.534.7212 Mailing Address NET1Plus PO Box 495 Windham, NH 03087 Please note that you cannot initiate Technical Support, Sales or Customer Service Requests by Email to a department or individual. You must use one of the above methods to establish communications with us. This policy ensures that your requests are handled in the most efficient and timely manner without the risk of your email not being seen because of filtering or individuals being on vacation or otherwise unavailable.